How it works

How It Works

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It takes less that 5 minutes!

Search for your make or model on our site and choose the correct device.

Select the correct specifications and device condition.

Get a instant price quote.

Select the device model and choose the accurate device description, including specifications, condition and storage capacity.

Based on your input a quoted price will be displayed instantly.

Please make sure the listed details for your device are correct to secure the online quoted price.

There are three options to sell your device, please choose the most accurate one from the options;

 

New - A unused device, boxed with accessories.

 

Working -  Fully functional, complete with working system software. All components included. Device features functioning as they should e.g touchscreen, all buttons, touch ID, WiFi, camera, mic & speakers, etc.

Complete with back cover and battery the housing can have light wear and tear, no cracks, chips or dents.

 

Broken - This option is for damaged/faulty devices.

Broken LCD, battery issues, broken buttons, broken speakers, chipped/damaged casing, Cracked screens, (iPhone 7 and above if the home button is broken call us regarding a price as its electronic and irreparable once broken)

 

If you do not know about your device Contact Us

 

  • The device needs to be able power on for us to test & process it.
  • All devices need to have all original parts or your price will be revised.

 

If your device has liquid damaged or has motherboard damage you will be offered a new revised price when your device arrives as these devices are classed as dead devices. 

 

You can Contact Us for a quote for a dead device before sending in your device so there are no disappointments.

 

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Complete the check out process once getting your quote.

Receive your FREE tracked label via email. Print it label and attach it to your packed device. Drop your parcel at any post office, and relax!

After accepting the quoted price offer, complete our secure and fast check out process.

 

Please charge all devices before sending them ready for the testing process. If your device is not charged and does not power on for testing expect the process to take longer than 24 hours!

 

Please make sure you enter the correct model and specifications for the device your selling and check all your personal details entered online are correct.

 

We will then send a confirmation email containing a link to your FREE tracked label, there is a orange highlighted box included in the email saying Print Label this is your link.

 

The free tracked postage label by King Buyback is insured for all orders under £200, any orders over £200 please contact us to arrange a courier to come and collect your order.

 

  • Securely pack your device make sure its secured to avoid any damage when its on its way to us.
  • Print your FREE tracked label, write your order number on it and attach it to your parcel.
  • Drop your parcel off at your local post office and they will deliver your device in 3-5 working days.

 

We use Royal Mail tracking to make sure we get your device, safe and fast. All orders under £200 are insured under Royal Mail and King Buy Back just in case something does happen while your device is on its way to us, so you can relax.

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We receive the device and send a confirmation email to you.

Your device gets fully tested by our team of experts.

You then get paid via bank transfer or cheque in the same day!

Upon receiving your device we will send a confirmation email. The device will then be thoroughly inspected, then payment will be sent directly to your account.

 

If the device received does not match the device model or device description provided by you, your order will be re-quoted to match the received device, we will try and contact you regarding this. You have 14 days to accept the re-quoted price offer. If your not happy with the new offered quote we can post the device back to you.

 

If you have not responded to our revised price offer sent via email after 14 days we will automatically process the order at the new quoted price and send you the confirmation via email.

 

It is important to unlock your device from any accounts e.g iCloud accounts, charge up the device, remove your sim and factory reset the device before sending it to us.

 

If you do send a device and its locked to a account, we will put your order on hold while we try to contact you to unlock your device, your quoted price will be secured for 14 days.

 

After 14 days if you still haven't responded to unlock your device, we will offer you a new quoted price for locked devices and the offer you got online will no longer be valid. You will then have another 14 days to accept the new quoted locked device offer. If your not happy with the offered locked device quote your product can be posted back to you.

If you have not responded to our new quoted price email, after 14 days we will automatically process the order at the new quoted locked device price and send you the confirmation via email.

 

Any stolen devices received will not be paid for and will not be returned!

 

A fee of £5 will be in place for the return of locked devices, 'Dead' devices and the devices not matching the description provided, this is payable via PayPal.

 

If you would like information about selling a device or your device not listed? Please Contact Us